Shipping
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Orders are typically processed within 2-3 working days of your order being placed (excluding weekends and Bank Holidays).
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Shipping services are only available to United Kingdom.
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Tracking numbers will be provided via email upon dispatch.
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Papaya Cosmetics is not responsible for packages lost or delayed after carrier pickup.
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Papaya Cosmetics cannot be held responsible for any errors made, this includes incorrect postcodes, missing door numbers and/or street names or acts of God.
Returns
We do not accept returns on skincare products for hygiene reasons.
If your item arrives damaged or incorrect, please email us at info@hello-papaya.com within 7 days of receiving it with your order number and a photo.